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"first Bruneian credit card based
on Islamic syariah principles..." |
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Card Management System and Loyalty Solution |
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Executive Summary |
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In April 2003 ASAFF was awarded the contract to supply,
install, implement and commission a Card Management System and
Customer Loyalty System for Islamic Development Bank of Brunei
Berhad (IDBB). IDBB's card is the first Bruneian credit card
based on Islamic syariah principles. With the help of ASAFF and
its partners Giesecke & Devrient and EPNCR/Comexgenesys, IDBB's
credit card was officially launched on 12 Feburary 2004 at a
ceremony attended by His Royal Highness Paduka Seri Pengiran
Muda Mahkota General Pengiran Muda Haji Al-Muhtadee Billah. |
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The Solution |
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ASAFF has delivered a Mastercard credit card
solution with embedded "Chip". The cards have an embedded
loyalty program similar to commonly operated loyalty systems,
such as Air Miles. However, the IDBB Loyalty Solutions is
designed to work easily for any vendor using an IDBB Point of
Sale (POS) credit card terminal.
The project had two phases, the first phase was IDBB's entrance
into Brunei Darrusalam's credit card market. During this phase
the card embossing, issuing, transaction processing and
authorisation and management was implemented. The second phase
of the project included the rollout of POS terminals and the
loyalty scheme to IDBB and key vendor partners who offer IDBB
points to their customers when they make purchases. |
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Motivating Factors |
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Brunei Darrusalam already has several banks
who operate Credit Cards, for IDBB to be successful it had to
differentiate itself from the competitors. IDBB has used three
key ideas to do this:
Honoring Syariah principles.
Security via the embedded chip.
Loyalty scheme |
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Honoring Syariah Principles:
Each vendor who accepts Credit Cards is by their bank required
to disclose the kind of business they operate. The IDBB Credit
Card will prevent its holder from paying for items or services
from companies who operate contrary to Islamic Law, such as
casinos or bars. |
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Security via the embedded chip: The
latest generations of Credit Cards which have embedded chips can
prevent fraud against the banks and its customers in at least
two important ways. Firstly, it is impossible to 'clone' or
'skim' a chip. Secondly, 'offline' authorisation is much safer
since transactions offline are stored on the card and can prove
if the card was used to make the purchase. |
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Loyalty Scheme: IDBB's Loyalty Scheme
encourages its customers to make purchases using their credit
card by awarding them points according to how much money they
spend. It also allows IDBB and other vendors to setup special
offers, such as extra reward points on certain items. Customers
can also redeem their points through such vendors. |
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Conclusion |
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ASAFF has delivered a unique and ambitious
credit card solution to IDBB. While most banks do not attempt a
chip based credit card until they have experienced with the
significantly more simple magnetic stripe based cards, ASAFF has
provided IDBB with an ideological and technical edge in the
Bruneian market place with their credit card. |